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Share hangs on "please wait"

#1 User is offline   Callandor Icon

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Posted 11 October 2011 - 07:01 AM

Samsung Captivate running froyo, original non rooted device running tunewiki ver 3.2.5.260.

Very often when I hit the Share button during playback it get the "please wait" pop-up message that will stay there for the whole song and it never shares the song to facebook. Is this normal behavior? I can be on 3g or wi-fi with a good connection and it still happens. I would say it hangs at least half of the time I try to share a song.

Thanks!

#2 User is offline   LedRobster Icon

  • TuneWiki Support Manager
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Posted 11 October 2011 - 08:49 AM

View PostCallandor, on 11 October 2011 - 03:01 PM, said:

Samsung Captivate running froyo, original non rooted device running tunewiki ver 3.2.5.260.

Very often when I hit the Share button during playback it get the "please wait" pop-up message that will stay there for the whole song and it never shares the song to facebook. Is this normal behavior? I can be on 3g or wi-fi with a good connection and it still happens. I would say it hangs at least half of the time I try to share a song.

Thanks!


Here is a process to try that may clear up some of your sharing issues. Let us know if you still have problems.

1. While in TuneWiki goto Menu > Settings > Accounts
2. Logout and back in again
3. While playing a song tap the share button on the right
4. On the share screen, uncheck and recheck facebook

This should check your facebook login and make sure that your permissions are correct to post to facebook.

#3 User is offline   Callandor Icon

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Posted 13 October 2011 - 07:02 AM

Thanks LR,

I followed your suggestions but the problem persists. Whatever song I am listening to is only "shared" about half the time (or less), the rest of the time it just sticks on "please wait."

I have seen it work on a certain song then not work on the same song played again later.

I have noticed this behavior for weeks. If you have any other suggestions or need other info from me then I will be happy to provide it.

Thanks again!

This post has been edited by Callandor: 13 October 2011 - 07:02 AM


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