TuneWiki Official Forums: iAD banner still in my app after I upgraded

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iAD banner still in my app after I upgraded iAD banner still in my app after I upgraded

#1 User is offline   dspadic Icon

  • Group: Community
  • Posts: 1
  • Joined: 09-October 11

Posted 09 October 2011 - 08:20 AM

I have completed the upgrade process but the iAD banner is still in my application when I log in. Is there any way to remove it? I thoroughly expected from the post by Louis,

(http://forums.tunewiki.com/topic/1937-is-it-possible-to-remove-ads-from-the-iphone-app/page__p__4791__hl__iphone%20app%20ad__fromsearch__1&#entry4791) ,

that paying for the upgrade would stop the banner. But it hasn't . Please Help me! I really can't take the advertisements any more.

Thank you!
Doug

#2 Guest_Louis

  • Group: Guests

Posted 11 October 2011 - 07:26 AM

Hello Doug

Please accept my apologies for this incorrect information.

That post you were looking at is out-of-date and our iOS app no-longer supports this ad-free purchase method.
At the moment it is not possible to have ad-free on our iOS app.

Please email support@tunewiki.com or submit a ticket via our Support Website into the TuneWiki Mobile App > iOS category with reference to this forum thread URL and we'll be happy to issue you with a refund.
Please be sure to include your Google Checkout Order Number with the email/support ticket that you send in.

Sorry for the inconvenience.
Louis

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