Posted 02 September 2010 - 11:30 PM
Brand-spankin'-new Droid 1 (3 days out of box - replacement for my defective first one), Froyo 2.2 STOCK (build FRG22D, Kernel version 2.6.32.9-g874c292... trying to be specific!). I had the same Droid with the same software before this, but the USB port was defective so I had it replaced and reinstalled everything. That included a brand-new TuneWiki fresh from the Market.
I've never had this (or ANY) problem with TuneWiki before, and for the first day after installation it ran fine. Then, I added some more music to my SD card (4 gigs or so) and started using a (wired) headset so I could listen at work. It's a standard-issue smartphone headset, i.e. it has a mic and a mute button.
Today, all of the sudden, BOOM. Songs stop halfway through and won't pick up again. If I pull down the Android status menu, the TuneWiki notification is still there, telling me that TuneWiki is "playing" whatever song is frozen, but I have no sound and no movement on the timer. When I go into the program to fix it, the "listen" icon (the headphone guy, furthest right of the 5 main icons) is bright red and is totally unresponsive to the touch... no input accepted. The other buttons still work, and I can browse my library from within TuneWiki, but until I select a new song, everything is frozen solid.
One more thing, just to be completely thorough... I started using the "Shuffle All The Songs In Your Library" function for the first time, right around the time this started (earlier today). Maybe that has a bug? Or maybe TuneWiki just hasn't finished indexing my new music yet...? I don't know how the program does that, it could be instantaneous, but I did add a LOT of new songs at once. Just thinking out loud.
Hope you can help, I really love TuneWiki and going back to the stock player feels like losing a limb. I've already paid once, but if you guys fix this and reply here, I swear to god I'll buy a new version just for the customer support. You guys made a great product at a great price, and if your tech support can live up to the rest of the company, you'll have a loyal customer for life here.
Thanks,
-leutbneot
(Also, please feel free to contact leutbneot at gmail dot com if you come up with a fix or if you want more information... I have a detailed log of what happened and what went wrong today if it would help you solve the problem)